Expert view: Krystian Sperka

When Tenarai opened its Krakow centre in 2020, we bet on a city known for technological excellence. Six years on, the results speak for themselves.

Powered by Ignis, our proprietary AI platform, and our Agentic AI frameworks, we turn AI potential into measurable business impact, guiding enterprises from ideation to scale. Our AI & Cloud CoE supports 20+ global clients across travel, insurance, and technology with custom-built AI solutions that drive speed, productivity, and tangible business outcomes.

We walk the talk when it comes to AI implementations. For a travel tech company, we deployed an AI-supported customer assistant to automate insights and improve query resolution, reducing triage time by 50%, improving ticket deflection by 20%, and accelerating resolution time by 30%. A leading Food & Beverage brand achieved success with an AI-powered insight engine we built, leveraging NLP to surface consumer-brand data and deliver a holistic view that sharpened decision-making with actionable insights.

For a global retail brand, we used GenAI to build a defect-prevention platform that aggregates data from 25 sources into a single view of top defects, streamlining information flow and enabling smarter resource allocation. One of our largest successes was with a global logistics brand, helping them migrate from ETL graphs to PySpark notebooks using an automated tool, seamlessly moving 7+ years of data. By combining data lakes and data warehousing with Azure integration, our solution delivered 40% faster reporting and analytics, and increased data transformation efficiency by 30%.

2026 is the year of Enterprise Scale Agentic AI. As we enter this future, our diverse, expertise-rich workforce in Krakow will take the lead. And we're growing!

Our Talent Acquisition Team is focusing on newage roles such as Forward Deployed Engineer and Agentic Design Lead, which will be crucial to building an AI-ready workforce with local talent to power our global aspirations.